Web
conferences or webinars are a great way to explore new possibilities, engage
staffs with new learning methods, or provide training and insights to employees
or clients. Making your Web conference engaging can be more challenging than it
sounds, however. The key, is making the most of your interactions and
personalizing the webinar experience. Here are the suggestions for making the
most of your Web conferences.
Welcome your guests with an interactive "lobby"
Greet
your guests by asking them to do something as soon as they log into the Web
conference. "Using a 'lobby' with interactive features where early
arrivals can wait is a good way to get the audience involved. Interactive
features could include an open chat pod to encourage conversation among
attendees, or an interactive trivia quiz.
Get first names and build rapport
Let
your audience know you are a real person, and not just a recorded voice. If
participants include their first names in the interactive lobby, then welcoming
some of them by name. It's amazing how much more interaction you will get
throughout the webinar if you try this simple technique right at the start.
Build rapport with your audience by engaging them through specific questions
that require responses in chat.
Speak to an individual
One
way to really connect with each attendee is to pretend you're having a private
conversation. Think of your webinar as a conversation with one other person.
This cn be done by using the word "you. For example, say, "How would
you address this situation?" instead of ,"Can anyone tell me how they
would address this situation?"
Vary your voice and keep your energy levelup
A
webinar removes almost all nonverbal communication. However, this doesn't mean
you shouldn't move naturally. Stand up and pace while you speak, or make hand
and armgestures while talking. Physical activity translates to a more energetic
delivery. The webinar hosts should avoid speaking in a monotone, and be aware
of changing tone and speech speed. Varying these factors can refocus your
audience on your voice and content, keeping listeners engaged.
Add interactive features gradually
While
there are many interactive features available to enhance webinars, don't be
tempted to add too many; they may overwhelm and confuse your audience. If
you're a first-time host, pick just two or three points of interaction
throughout your first webinar. Then add other interactive elements as you
become more comfortable with webinar presentations.
Get visual
Presenting
business information visually is a key best practice for Web conferencing. Use
attention-getting graphics in your slide deck. Two good rules of thumb are
"use one key point per slide" and "spend no more than one minute
on each slide". It's also important to make your slides relevant and
memorable. If you talk about achart or diagram, show it.
Ask questions of your audience
A
simple but effect Web conferencing best practice is to simply ask questions.
Asking questions engages participants, ensures understanding [and] lets
adultlearners share their knowledge, adding that most webinar platforms have
polling tools to collect answers and make your webinar more of a conversation.
You can also have a few 'questions from the audience'prepared ahead of time to
help with a more conversational versus lecture feel, or to jumpstart a Q&A
session.
Engage participants continuously
A
successful Web conference or webinar keeps participants' attention for the
entire presentation. Do this by encouraging interaction frequently. Studies
show that webinar producers and virtual presenters should plan some sort of
interaction every five to seven minutes throughout a virtual presentation to
keep the audience engaged, attentive and more likely to retain the content.
Interaction simply means that your audience performs an action in response to
something in your webinar. This could be anything from using emoticons to
polls, chat, Q&A or anything that gets them touching the screen to interact
with your webinar platform.
Tell a story
Storytelling
is a valuable best practice for Web conference hosts who want their attendees
to remember a lesson. People love stories. Make your critical points memorable
by wrapping them in a story. Going on camera makes a story really come to life.
Whether or not you appear "on screen," it's important to personalize
the stories you use. Don't just spout theories, instead, show your audience
cases and examples, and encourage them to use these examples to practice
problem solving. Help them apply your techniques to real-world problems that
they experience. Help them demonstrate the value of your methods.
The best "best practice" is practice
Perhaps
the most critical best practice when hosting an engaging and entertaining
webinar is practice. Practice your presentation at least once with the webinar
tool you'll beusing, and practice it enough so you can comfortably use
bullet-point-style notes rather than a scripted presentation. Doing so will
help you speak more naturally throughout your webinar. Lastly, don't
forget the purpose of your Web conference. Remember to include a well-planned
summary and call-to-action at the close of your presentation.
No comments:
Post a Comment