TalentSmart has tested more than a million people and found
that the upper echelons of top performance are filled with people who are high
in emotional intelligence (90% of top performers, to be exact). The hallmark of
emotional intelligence is self-control—a skill that unleashes massive
productivity by keeping you focused and on track. Unfortunately, self-control
is a difficult skill to rely on. Self-control is so fleeting for most people
that when Martin Seligman and his colleagues at the University of Pennsylvania surveyed
two million people and asked them to rank order their strengths in 24 different
skills, self-control ended up in the very bottom slot. And when your
self-control leaves something to be desired, so does your productivity.
When
it comes to self-control, it is so easy to focus on your failures that your
successes tend to pale in comparison. And why shouldn’t they? Self-control is
an effort that’s intended to help achieve a goal. Failing to control yourself
is just that—a failure. If you’re trying to avoid digging into that bag of
chips after dinner because you want to lose a few pounds and you succeed Monday
and Tuesday nights only to succumb to temptation on Wednesday by eating four
servings’ worth of the empty calories, your failure outweighs your success.
You’ve taken two steps forward and four steps back. Since self-control is
something we could all use a little help with, I went back to the data to
uncover the kinds of things that emotionally intelligent people do to keep
themselves productive and in control. They consciously apply these behaviors
because they know they work. Some are obvious, others counter-intuitive, but
all will help you minimize those pesky failures to boost your productivity.
They Forgive Themselves
A
vicious cycle of failing to control oneself followed by feeling intense
self-hatred and disgust is common in attempts at self-control. These emotions
typically lead to over-indulging in the offending behavior. When you slip up,
it is critical that you forgive yourself and move on. Don’t ignore how the
mistake makes you feel; just don’t wallow in it. Instead, shift your attention
to what you’re going to do to improve yourself in the future. Failure can erode
your self-confidence and make it hard to believe you’ll achieve a better outcome
in the future. Most of the time, failure results from taking risks and trying
to achieve something that isn’t easy. Emotionally intelligent people know that
success lies in their ability to rise in the face of failure, and they can’t do
this when they’re living in the past. Anything worth achieving is going to
require you to take some risks, and you can’t allow failure to stop you from
believing in your ability to succeed. When you live in the past, that is
exactly what happens, and your past becomes your present, preventing you from
moving forward.
They Don’t Say Yes Unless They Really Want To
Research
conducted at the University of California in San Francisco shows that the more
difficulty that you have saying no, the more likely you are to experience
stress, burnout, and even depression, all of which erode self-control. Saying
no is indeed a major self-control challenge for many people. “No” is a powerful
word that you should not be afraid to wield. When it’s time to say no,
emotionally intelligent people avoid phrases like “I don’t think I can” or “I’m
not certain.” Saying no to a new commitment honors your existing commitments
and gives you the opportunity to successfully fulfill them. Just remind
yourself that saying no is an act of self-control now that will increase your
future self-control by preventing the negative effects of over commitment.
They Don’t Seek Perfection
Emotionally
intelligent people won’t set perfection as their target because they know it
doesn’t exist. Human beings, by our very nature, are fallible. When perfection
is your goal, you’re always left with a nagging sense of failure that makes you
want to give up or reduce your effort. You end up spending your time lamenting
what you failed to accomplish and what you should have done differently instead
of moving forward excited about what you’ve achieved and what you will
accomplish in the future.
They Focus On Solutions
Where
you focus your attention determines your emotional state. When you fixate on
the problems that you’re facing, you create and prolong negative emotions which
hinder self-control. When you focus on the actions you’ll take to better
yourself and your circumstances, you create a sense of personal efficacy that
produces positive emotions and improves performance. Emotionally intelligent
people won’t dwell on problems because they know they’re most effective when
they focus on solutions.
They Avoid Asking “What If?”
“What
if?” statements throw fuel on the fire of stress and worry, which are
detrimental to self-control. Things can go in a million different directions,
and the more time you spend worrying about the possibilities, the less time
you’ll spend taking action and staying productive (staying productive also
happens to calm you down and keep you focused). Productive people know that
asking “what if? will only take them to a place they don’t want—or need—to go.
Of course, scenario planning is a necessary and effective strategic planning
technique. The key distinction here is to recognize the difference between worry
and strategic thinking.
They Stay Positive
Positive
thoughts help you exercise self-control by focusing your brain’s attention onto
the rewards you will receive for your effort. You have to give your wandering
brain a little help by consciously selecting something positive to think about.
Any positive thought will do to refocus your attention. When things are going
well, and your mood is good, self-control is relatively easy. When things are
going poorly, and your mind is flooded with negative thoughts, self-control is
a challenge. In these moments, think about your day and identify one positive
thing that happened, or will happen, no matter how small. If you can’t think of
something from the current day, reflect on the past and look to the future. The
point here is that you must have something positive that you’re ready to shift
your attention to when your thoughts turn negative, so that you don’t lose
focus.
They Eat
File
this one in the counter-intuitive category, especially if you’re having trouble
controlling your eating. Your brain burns heavily into your stores of glucose
when attempting to exert self-control. If your blood sugar is low, you are far
more likely to succumb to destructive impulses. Sugary foods spike your sugar
levels quickly and leave you drained and vulnerable to impulsive behavior
shortly thereafter. Eating something that provides a slow burn for your body,
such as whole grain rice or meat, will give you a longer window of
self-control. So, if you’re having trouble keeping yourself out of the company
candy bin when you’re hungry, make sure you eat something else if you want to
have a fighting chance.
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